{"id":773,"date":"2020-05-14T20:27:52","date_gmt":"2020-05-14T18:27:52","guid":{"rendered":"https:\/\/www.lelekka.eu\/?page_id=773"},"modified":"2025-11-07T11:39:13","modified_gmt":"2025-11-07T10:39:13","slug":"instructions-for-cancellation-cancellation-form","status":"publish","type":"page","link":"https:\/\/www.lelekka.eu\/en\/instructions-for-cancellation-cancellation-form\/","title":{"rendered":"Instructions for cancellation &#038; Cancellation form"},"content":{"rendered":"\n<h1>Right of Withdrawal (Cancellation Policy)<\/h1>\n<p><em>Last updated: September 2025<\/em><\/p>\n\n<h2>1. Right of Withdrawal for Consumers<\/h2>\n<p>You have the right to withdraw from this contract within <strong>14 days<\/strong> without giving any reason. \nThe withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, \nhas taken possession of the goods (or, in the case of partial deliveries, the last goods).<\/p>\n\n<h3>How to exercise your right of withdrawal<\/h3>\n<p>To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract \nby means of a clear statement (for example, by email or letter). Please contact:<\/p>\n<p>\n  <strong>Babyconcept-Erfurt e.K.<\/strong><br>\n  Owner: Andrii Savenko<br>\n  Moritzstra\u00dfe 30<br>\n  99084 Erfurt, Germany<br>\n  E-Mail: <a href=\"mailto:info@lelekka.eu\">info@lelekka.eu<\/a>\n<\/p>\n<p>You may use the model withdrawal form provided below, but it is not mandatory. \nTo comply with the withdrawal period, it is sufficient that you send your notice of withdrawal \nbefore the withdrawal period has expired.<\/p>\n\n<h2>2. Consequences of Withdrawal<\/h2>\n<p>If you withdraw from this contract, we shall reimburse you for all payments we have received from you, \nincluding delivery costs (except for any additional costs resulting from your choice of a delivery method other than \nthe least expensive standard delivery offered by us), without undue delay and no later than <strong>14 days<\/strong> \nfrom the day on which we receive notice of your withdrawal.<\/p>\n<ul>\n  <li>We will use the same means of payment that you used for the original transaction, \n  unless expressly agreed otherwise with you; in no event will you be charged any fees for such reimbursement.<\/li>\n  <li>We may withhold reimbursement until we have received the goods back or until you have supplied evidence \n  of having sent back the goods, whichever is the earliest.<\/li>\n<\/ul>\n\n<h2>3. Return of Goods<\/h2>\n<ul>\n  <li>You shall send back or hand over the goods to us without undue delay \n  and in any event no later than <strong>14 days<\/strong> from the day on which you notify us of your withdrawal.<\/li>\n  <li>You shall bear the direct costs of returning the goods.<\/li>\n  <li>Please ensure that goods are packaged safely to avoid damage in transit. \n  You are only liable for any diminished value of the goods resulting from the handling \n  other than what is necessary to establish the nature, characteristics, and functioning of the goods.<\/li>\n<\/ul>\n\n<h2>4. Exclusions \/ Expiry of the Right of Withdrawal<\/h2>\n<p>The right of withdrawal does not apply or may expire early in the following cases:<\/p>\n<ul>\n  <li>For <strong>sealed goods<\/strong> that are not suitable for return for reasons of health protection or hygiene, \n  if their seal has been removed after delivery (e.g., baby bottles, teats\/pacifiers).<\/li>\n  <li>For <strong>goods made to the consumer\u2019s specifications<\/strong> or clearly personalized products.<\/li>\n<\/ul>\n\n<hr>\n\n<h2>Model Withdrawal Form<\/h2>\n<p>(If you wish to withdraw from the contract, please fill out this form and send it back to us.)<\/p>\n\n<p>\n  To: <strong>Babyconcept-Erfurt e.K.<\/strong><br>\n  Moritzstra\u00dfe 30<br>\n  99084 Erfurt<br>\n  Germany<br>\n  E-Mail: <a href=\"mailto:info@lelekka.eu\">info@lelekka.eu<\/a>\n<\/p>\n\n<p>I\/we (*) hereby withdraw from the contract concluded by me\/us (*) for the purchase of the following goods (*) \/ \nthe provision of the following service (*):<\/p>\n\n<p>Ordered on (*) \/ received on (*): ____________________________<\/p>\n<p>Name of consumer(s): ____________________________<\/p>\n<p>Address of consumer(s): ____________________________<\/p>\n<p>Signature of consumer(s) (only if this form is submitted on paper): ____________________________<\/p>\n<p>Date: ____________________________<\/p>\n<p>(*) Delete as appropriate.<\/p>\n\n<p><em>This cancellation policy supplements our \n<a href=\"https:\/\/www.lelekka.eu\/en\/general-terms-and-conditions\/\" rel=\"nofollow\">General Terms and Conditions<\/a> \nand the <a href=\"\/en\/refund-returns-policy\/\" rel=\"nofollow\">Refund &amp; Returns Policy<\/a>.<\/em><\/p>\n\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Right of Withdrawal (Cancellation Policy) Last updated: September 2025 1. Right of Withdrawal for Consumers You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-773","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/pages\/773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/comments?post=773"}],"version-history":[{"count":7,"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/pages\/773\/revisions"}],"predecessor-version":[{"id":1629,"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/pages\/773\/revisions\/1629"}],"wp:attachment":[{"href":"https:\/\/www.lelekka.eu\/en\/wp-json\/wp\/v2\/media?parent=773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}